How About Metal?

For years we have been saying that metal roofing is the most reliable roofing system available.
Metal is not just something we sell, it is something we believe in 100%. Now, we can claim one thing time and time again, however it takes on a different tone when it is actually put to the test.

Metal Roofing pass the test?

Truth of the matter is there are many tests performed on metal roofing systems in order to get them approved. We know they are strong, but just how strong? You can now judge for yourself. Through an unfortunate disaster, nature has put metal roofing through the ultimate test, and we can firmly say: “it passed”. Irma, the last hurricane to strike South Florida, left a trail of devastation behind. The Florida Keys experienced the furry of a storm that destroyed many properties people had worked years to buy and maintain. But among all the talk of destruction and loss, we do hear some expressions of relief from many residents whose homes had metal roofs installed.

Metal roofs out performed other popular roofing systems. “Metal roofs are the bomb,” said Monroe County Assistant Administrator Christine Hurley…Barrel tiles are the next strongest type of roof and shingles are last.” This is according to WLRN’s The Sunshine Economy, by Tom Hudson, on September 25, 2017.

A new year usually means new goals and resolutions. If you are planning on getting a new roof in 2018, make sure you consider the best option for you and your family. If you have a residential or commercial property, you work hard for it, and you surely want the best. Call Metal Master Shop today for a quote. We also have a dedicated exporting team ready to help you with any export orders. CALL METAL MASTER SHOP NOW 3O5.261.9290.

The post New Year, New Roof! How about Metal Roofing? appeared first on Metal Master Shop.

Why You Need a Metal Roofing Supplier Who’s on the Case 24/7. In today’s competitive business environment it’s critical that you position your company in the best possible scenario for success.  One of the most important things that you can do is to align yourself with professionals who won’t let you down. Whether you’re in the market for a new metal roofing supplier, contractor, or sub-contractors, you want to make sure that their values and goals are in line with yours. Trust someone who proves that they’re willing to work for you and your clients 24/7.

Let’s take a look at things you should consider when choosing a metal roofing supplier:

Focused on providing comprehensive solutions.  Whether you are an architect, a contractor, or a building owner, you want and need a supplier who can help create business opportunities. Look for a someone who will provide comprehensive solutions for you. Successfully completing a project is a team effort that starts well before the job begins and doesn’t end until the customer is satisfied with the end result.

Goes beyond supplier to work as a partner.  When it comes to a metal roofing supplier, you want more than just a company that sells metal.  You need a valuable partner who will assist you in completing projects, and getting new ones as well.

Experienced enough to provide project consulting services and offers comprehensive spec review.

Look for a partner who can provide valuable assistance during the pre-bid and post-bid phase with bid submittal, engineering and shop drawing expertise.

Remains in compliance with building codes.  You need a supplier who understands the unique challenges of metal roofing. All products and panels must be in full compliance with the Miami-Dade County Building Code, and be specifically designed to withstand the wide variations in weather conditions experienced here in South Florida.

Stays up to date.  Ideally you need a supplier who can deliver up-to-date product testing and outstanding weather-tightness warranties. Of course, rely on one who offers exceptional product quality and service.

 Provides installation training support.  If possible, always seek metal suppliers who offer a full array of continuing education courses and installation training to support you. Whether you are an architect who specifies in metal roofing projects, a contractor, or an installer; product education is very important.

 Provides export services.  You want a supplier who can ship you everything you need for a professionally installed metal roofing system.  If you have work overseas, you will appreciate someone with the experience and professionalism it takes to execute exporting tasks.

 Can fulfill custom orders.  Sometimes you may have a specific need that requires a custom order. You must rely on a supplier that can build whatever piece you need to fulfill your job.

The bottom line? You need to partner with a metal roof supplier who will be there for you when and where you need them.  You can always count on us!

The post Why You Need a Metal Roofing Supplier Who’s on the Case 24/7 appeared first on Metal Master Shop.

Safety Begins Before the Metal Roof or Gutter Installation Does

Let’s talk seriously about your safety procedures. Standing seam metal roofs are an increasingly popular roof option for residential construction because of their durability and energy efficiency.  As with roof work, using any type of materials, construction employees working at heights of 6 feet or more must be protected from slip and fall hazards.

You must continuously emphasize slip and fall safety to your workers. You must also provide fall prevention training to the workers before allowing them to work above 6 feet.

Over the last few years, metal roofing and gutter contractors have been focusing on job site safety. And rightfully so!  As insurance premiums rise, it is important that your installation crews follow the proper safety precautions. It is also critical that your crews be trained and retrained on a regular basis regarding these safety procedures.  Failure to do so could cost your company a great deal of money or worse.

These safety procedures are not just limited to the installation process. They may also include the use of required safety equipment or the proper protective clothing.

This is not a new issue! Job site safety has been an important part of the home improvement and building construction industry for quite some time.

But safety does not just begin and end on the job site. 

It is equally as important that your crews arrive to and from the job site safely as well.  Their vehicles should be properly maintained, and all traffic laws should be followed to the letter. This means that crews should not be distracted while driving to and from the jobs. So there should be NO phone calls, texting, eating, drinking or filling out paperwork while on the way to or from the job site.

Many companies are opting to install video cameras on their vehicles. They record both the driver’s activities, as well as a view out the back and the of the vehicle. This is a great way to insure that your drivers are not distracted. Also, the exterior views may come in handy in the unfortunate event of an accident, which may prove your employee was not at fault.

The footage can be seen in real time on your computer or phone so you can monitor the crews’ activities 24/7.

There are also other types of tracking devices to consider that can help you govern the driving speed, and insure the use of blinkers and proper breaking and turns. These methods can help you make sure your crew arrives safely to and from jobs.

Accidents are more common than you think and can cost you a fortune in insurance premiums and legal fees.

Sure, job site safety is very important, but you also want to keep your employees safe while traveling back and forth.

The post Let’s talk seriously about your safety procedures appeared first on Metal Master Shop.

Unfortunately, customer complaints continue to be an area of interest and concern. And in today’s online world, complaints have become even more of a problem as disgruntled customers often post negative comments on social media.

No one likes dissatisfied customers, and most of us take pride in our work in an effort to please our customers. However, it is impossible to please everyone. Hopefully these tips can help you better understand and tackle the problem.

Here are 9 Tips for Handling Unhappy Roofing Customer Complaints!

Tip #1:

Not all customers are good customers. Some are just unhappy in life and no one can please them. It’s fine to fire a customer and agree to disagree.

Tip #2:

No matter how hard we try, things are not as easy to communicate as we hope, and sometimes miscommunication happens. Identify these areas and utilize photos, spec sheets and examples to make sure they are clearly defined.

Tip #3:

Service is about competence, not just being nice. Smile and be pleasant but follow the customer’s lead. Of course always be polite and efficient, but not too talkative or intrusive unless the customer encourages you.

Tip #4:

Train your employees what to do so they won’t try to figure it out as they go along. Make sure your field employees understand it is not their job to solve all customer problems but it is their job to be polite, listen and have the appropriate person contact the customer.

Tip #5:

Complaints are like balloons – when they are full of hot air, balloons and customers are both hard to manage. Once you let out the air, it becomes a lot easier. Listen and let the customer talk. Most reasonable people get upset because they don’t feel heard.

Tip #6:

Writing things down shows the customer you are listening. If you smile or frown, both can be taken the wrong way. If you write things down, people will also be more careful as to what they say.

Tip #7:

Deal with feelings first and facts later. Too often we try to be logical with upset people and we find ourselves going nowhere. Agreeing with their feelings does not mean you are agreeing with their version of the facts. Saying, “I can appreciate how you might feel that way, but …” can be a positive approach to the conversation.

Tip #8:

No matter how hard it is, keep your cool. In most situations, the least emotional person wins. No matter how much you are attached, try not to take it personally.

Tip #9:

The more work you do and the bigger your company gets, the more complaints you will have. It is just math, so don’t be too concerned about it.

The bottom line is that you can’t let a few complaints override the pleasant experience of doing good work and developing a satisfied customer base.

Take pride in what you do and don’t let those few exceptions spoil your attitude or those of your employees.

The post 9 Tips for Handling Unhappy Roofing Customer Complaints appeared first on Metal Master Shop.

I’m sure most of us are happy to have 2016 behind us. Everywhere we looked there seemed to be bad news; crippling weather, celebrity scandals, and politicians berating each other, the scent of despair heavy in the air.

But we looked around at our Miami community and realized there is no reason to panic. It’s all going to be just fine. How do we know?

Just take a look at some of the positive things that happened in Miami-Dade during 2016.

5 Positive Stories from 2016

Olympics
South Florida was home to dozens of athletes that participated in the 2016 Rio games. Many of the world’s best athletes call the Miami area home. Brianna Rollins returned home as a hero as the first person from Miami to ever win gold in an individual track and field event. Sylvia “Baby Shaq” Fowles is the first woman to dunk in an international basketball game, while Ashleigh Johnson broke boundaries, leading the US to a women’s water polo gold.
Miami is becoming safer
Even as the national rates, and even Florida as a whole, are trending up, crime rates in Miami are actually going down. According to the FBI, major crimes in Miami-Dade dropped by 6.8%, even as they increased elsewhere in Florida. Police Chief Rodolfo Llanes has attributed the improvements to better community policing.
The Dolphins Made the Playoffs
After many years of consistent losing, the Dolphins had become a dead fish franchise. With Adam Gase in his first year as the head coach, he began turning things around by helping Miami reach the playoffs for the first time in years; despite a horrible running defense and several of their top players being injured for most of the season.
Miami-Dade Schools Are Improving
Florida schools have been struggling for a while, but recent changes have resulted in positive improvements. Five years ago, only 76% of Miami-Dade high schoolers would earn their diplomas, but now that rate is moving up every year, currently at more than 80%. As part of a program meant to increase graduation rates statewide, our schools have implemented technology to help identify struggling students and get them into programs to improve their literacy. Miami-Dade has even taken it a step further by adding an additional period to struggling schools in the county.
Dee Gordon’s Home Run
If 2016 taught us anything, it’s that we should look for the positive moments in a world that’s transfixed with negative stories and sadness. The passing of Florida Marlins Jose Fernandez was a shock to all of us. In their next game, with the whole team wearing #12 in memory of their lost teammate, Gordon was the first out of the gate. Dee is the last one on the team we’d expect to crank one out of the park, but he did just that, before jogging around the bases with tears in his eyes. Watch the memorable moment for yourself.

Miami — A Glass Half Full

The rest of the country might have been focused on how 2016 was the worst year ever. I have a different opinion. I think we had some great moments and that we shouldn’t always focus on the negative events. There will always be bad news, but we should choose to live in a glass-half-full world, and overcome negativity with positivity.

I think we have a lot to look forward to in 2017; even if we have a few bumps along the way.

~J.C.

The post The Best of Miami — 2016 appeared first on Metal Master Shop.

From family homes to manufacturing, and to some of the greatest architectural designs of the age, metal is making its mark due to its strength, longevity, and infinite flexibility in style. Let’s take a look at some of my favorite metal roofs from the United States and around the globe.

Going on Tour

Photo courtesy of Engineering News Record http://www.enr.com/articles/20155-the-church-of-saint-aloysius-jackson-n-j

Let’s begin our sightseeing in New Jersey. This amazing piece of architecture (sometimes called “The Flying Nun”) is the St. Aloysius Church in Jackson. Architect David McHenry used the concept from the Old Testament being housed in a tent as the inspiration of the design. The roof uses galvalume metal and, despite the impression created, was made entirely of straight panels.

Photo courtesy of Safdie Architects and http://buildipedia.com/aec-pros/engineering-news/crystal-bridges-museum-of-american-art-marrying-engineering-and-architecture

One of the most beautiful buildings I have ever seen is the Crystal Bridges Museum of American Art, designed by world famous architect, Moshe Safdie. This jewel is nestled in the forests of the Ozarks, with the copper roofing meant to complement the natural beauty of the scene.

Photo courtesy of Generaltso https://creativecommons.org/licenses/by-sa/3.0/

The Boston Convention Center is one of the finest buildings in the country. The convention center amasses over 2.1 million square feet. This task was surely no small undertaking. The main roof is constructed with BEMO aluminum seamless panels.

Photo courtesy of Noemy García https://creativecommons.org/licenses/by-sa/2.5/es/deed.en

You know you’ve really made something cool when the most interesting thing in the image isn’t the dinosaur. Our first look at something overseas is the Jurassic Museum of Asturias, in Colunga, Spain. The roof is actually shaped as a giant tridactyl dinosaur footprint, and is covered in copper; a great material for protecting the priceless contents inside.

Photo courtesy of https://www.rheinzink.us/press-releases/article-detail/article//majority-of-original-zinc-roof-serviceable-after-more-than-120-years-of-service/

St. Catherine’s Church (Reutlingen, Germany) is a testament to the durability of metal roofing, as its 120-year-old zinc tile roof is still in service. Zinc is especially popular in Europe, as it makes for great ornamentation for projects that are meant to last for generations.

Photo courtesy of Wener Otto/Getty Images. http://www.architecturaldigest.com/gallery/best-of-frank-gehry-slideshow/all

Above is one of a series of magnificent pieces by architect, Frank Gehry, well known for his wacky creations. His use of metal as a primary building material in his structures is what allows for the extreme in his designs; without ever sacrificing strength or durability. Gehry combined stainless steel and red brick into an already existing building to turn a textile factory into a contemporary art museum.

Metal – For a Beautiful Roof That Will Outlast the Building it Lives On

When our customers are looking for a roof they will never have to replace, metal is rightly the first thing that comes to mind. Whether copper, zinc, steel, or aluminum, metal roofing has strength, longevity, and flexibility that is superior to any other roofing material.

From amazing contemporary designs to mission style homes, metal can fit any style of architecture, and that is what has made it so popular all around the world.

~J.C.

The post Metal Roofing From Around the World appeared first on Metal Master Shop.

Whether you are a contractor or a homeowner, this information is of great value. As a contractor, you can take advantage of this opportunity to show your customers you care about the investment they made with you; you can announce to them the possibility of getting a break in the upcoming tax season. As customers we all appreciate when a company informs us possible ways we can save money, so if you are a roofing salesperson, make sure you include this in your presentation to potential clients. As a homeowner, let’s be frank, this is a break you don’t get every day!

By going with a metal roof, not only are you opting for the strongest system, but also a roof that is energy efficient. The reflectivity of metal roofing panels keeps the structure underneath cooler, therefore it saves energy because your air conditionting unit doesn’t have to make as much of an effort. As an incentive, Energy Star approved reflective roofs are eligible to receive credit for 10% of the cost (not including installation), up to $500!

If you have installed a metal roof in the past 5 years, we urge you to check the Energy Star Site for further qualification specifications.

If you are thinking about installing a metal roof before 2016 ends, you should check out the site as well to make sure you choose a product that is approved. They have a long list of trusted brands that have partnered with Energy Star to participate in this program, so make sure you don’t miss out on the opportunity.  Metal Master Shop proudly carries many of these brands, and we will be happy to assist you and your contractor in making a sound decision.

You will need a Manufacturer’s Certification Statement to qualify and file Tax Form 5695.

For more information, and full qualification specifications click here.

The post Metal roofs can get you a tax credit up to $500! appeared first on Metal Master Shop.

Being the top metal roof provider in Miami means being a one-stop shop for the area’s contractors. We’re able to provide the products and services a builder in south Florida needs, because we, in turn, can rely on top-notch suppliers to get us the quality product and tools needed to get the job done.

When the experts at Metal Master Shop talk roofing, the conversation inevitably turns to Petersen Aluminum. They’ve spent more than 50-years in the metal roofing market making innovations, developing new products, and being focused on the future of the industry.

Why Do We Love Petersen Aluminum?

They make us look good. When our customers have a deadline, we know we have what they need, when they need it, so they stay on schedule. Need a specific color or a unique tool to make a project work? Miami’s metal roofers come to us because they know we can help them out, hook them up, and have them back on the job site in record time.

We’re able to do this because great suppliers like Petersen are so reliable and consistent. Their reliability not only makes us look good, but allows us to focus on our customers in a personal way that wouldn’t otherwise be possible if we had to be worried about where our next shipment was going to come from.

Petersen Aluminum has done well for more than 50 years now, by paying attention to detail and responding to consumer needs. They have shown their commitment to their products through their own quality control program, always striving for higher standards.

“As a result of this ongoing program, the product that goes out the door is as good or better than anything available in the commercial market, and field issues with our product have become practically nonexistent,” Mike Petersen (CEO) says.

Their focus on the future provides a steady stream of relevant, new products with reliable warranties (warranties are useless if the manufacturer is no longer around). Their strong national sales base and regional production facilities means a good cost economy and a large inventory that can reach us (and you) quickly.  

It’s a Team Effort

At Metal Master Shop, we only work with suppliers who care about metal roofing as much as we do. Our primary concern is that our Miami roofers be able to come in with any type of project needs, requests, or custom orders and we can say, “no problem.”

Petersen Aluminum Corporation has come a long way from their humble beginnings. They’ve been an incredible help to our shop due to their quality and dependability, and together, we’ve been able to help contractors in the Miami-Dade area with projects that we can all be proud of.
~J.C.

The post Miami’s One Stop Metal Shop appeared first on Metal Master Shop.

Metal Master Shop

After a few months of planning, we finally have in our hands the latest Metal Master Shop Brochure. Quality time was invested in this piece because it needed to be something useful for our customers on both ends; the contractors, and the homeowners. This brochure is important, because it presents metal roofing to the person who might not have all the necessary information to make a decision.

We make it a priority to be as informative as possible, because we know that when a customer compares metal roofing to any other system out there, the choice is obvious. The purpose of the brochure is to:

1.Give the contractors a tool to hand out to their customers, therefore expanding their roofing options.

2. Provide a tool to homeowners that will allow them to make an informed decision.

There are many myths surrounding metal roofs; but when it comes down to it, it isn’t only beautiful, it is the strongest, longest lasting system available. Think about those beautiful cathedrals with metal roofs standing after hundreds of years! A metal roof, when properly installed, will be the last re-roofing job you’ll have to worry about.

Some wonder why we didn’t include profiles and materials in this brochure. The answer is simple. This is not a product catalogue. It doesn’t make much sense to load a person with details on a product they don’t fully understand how it benefits them in the first place. The goal is to lay the facts down, and encourage the costumers to research and become familiar with what metal roofing is. Metal Master Shop wants contractors as well as homeowners to know about the benefits of metal roofing before they start diving into technical information that can be overwhelming for anyone. If you wish to have technical data, resources are available on our website and you are welcome to stop by the showroom to collect any samples, color charts, installation guides, Miami-Dade Approvals, etc.

We have great things planned! This is just the beginning. If you are familiar with Metal Master Shop you know that we not only take pride in the products and services we offer, but in supporting learning . We take information very seriously, and hope you find this brochure most helpful. To request a copy CALL US 305.261.9290, or stop by! We are always happy to see you.

The post Metal Roof Brochure is in the house appeared first on Metal Master Shop.

Corrosion in Coil Nails

You have probably heard about the corrosion issues with 1-1/4-inch coil nails. This very informative article “Fastener Corrosion Update” from Florida Roofing magazine will give you all the details and offer a wider perspective in the matter.

Learn about the research project and the updates taking place. Know about the Cylic Corrosion Tester, a machine specifically purchased for roofing fastener corrosion at the University of Florida. The research took approximately two years, and it has shed a lot of light on the way roofers look at these roofing accessories. Corrosion of a nail is an issue that can damage many aspects of a perfectly good roof. While that may not represent a huge impact in some places where humidity and precipitation are not a big deal, here in Florida, corrosion in the nails will quickly become a big problem.

We feel it is important to keep you in the loop of what is happening in your industry. Being a roofer, especially in South Florida, means that you must be on top of your game with all the latest information. You are held liable for abiding to the toughest building code in the nation. Taking that into consideration, it is imperative that you keep up to date. Metal Master Shop is here to help you along the way.

Please refer to pages 10-11 in the digital version of the publication we have linked for you in this post. Click on the “Click to read” button and use the left and right arrows to move from one page to another.

We appreciate you turning to Metal Master Shop as a resource for industry information. To be in contact with us on a more frequent basis feel free to add us on to your social media platforms.You can look us up on Facebook as Metal Master Shop and Instagram @metalmastershop.

http://http://issuu.com/roofingflorida/docs/frm-201602_cc04d60ced6c7b?e=24170563/34507453

The post “Fastener Corrosion Update” – Full Details About Issues with 1-1/4-inch Coil Nails appeared first on Metal Master Shop.